Job seekers who are not treated with respect will bypass even the sexiest company brands or seductive packages, for an employer who treats them courtesy and respect through an application process. Given that every job seeker can access social media to be an ambassador – or destroyer – for a company brand, hiring leaders must pay more attention to ensure a great candidate experience, every time. We can help you do that.
This is the kind of unsolicited feedback we receive daily from the HR leaders we've had in global hiring processes:
Wow! Thank you for an amazing coaching session. Words cannot express how thankful I am for the time you took to coach me on interviewing. I’m embarrassed that I have so many stories but I fail to execute and tell compelling stories about myself and work experiences.
Employee Communications Consultant, Canada
I want to thank Carter Morris for the introduction to my now new employer, and their guidance through the placement process. I was very impressed with the Carter Morris team!
Global Head of TA, Texas
Just browsing the HRD roles on-line and came across Carter Morris which then resulted in a chat with your colleague this morning. Just had to email to say that I absolutely love your fresh and passionate approach. it really looks and sounds very different to the main pack of recruiters and supposed search firms - clearly you all know what you’re talking about!
HR Director, London
Hi. For what it’s worth, I love the way you’re making a stand on responding to queries. You’re putting the dignity back into applying for a professional position.
C&B Director, Moscow
Hi. Thank you for your time just now in explaining why I’m not progressing with this role. It is possibly the best rejection explanation I've ever received – a credit to you and the employer that you’re representing!
Global Talent Acquisition Director, Singapore
Since candidates take the time and effort to prepare their resumes and application letters, head hunters should at the very least give a positive or negative response to applicants. This should be the minimum standard for all reputable head hunters to comply with. I am glad your company is doing so.
Total Reward Director, Delhi
You managed to transform something many find unpleasant into something enjoyable and educational. I truly appreciated the feedback, and I appreciate how valuable it is. I know I can run with it and put it to good use.
Labor Relations Director
It is seldom I have met a person who can bring a smile on my face and make me feel special even though the person is rejecting my application for a position I really would love to fill. You are exceptional and thank you for that!
Head of HR, Ireland
My sincere thanks to you and Ian for such a professional and cordial process. It has been a real pleasure working with both of you. I hope that we have a chance to chat again soon!
VPHR, Illinois
This is the first time in my career that I have been involved in a job search other than as an employer and I must say, for the other agencies I have contacted, the experience so far has been appalling. There is definitely a lot of work to do for the industry to improve its service, nevertheless, it is encouraging to see your company as a ray of light trying to make a difference in treating job seekers with dignity and respect.
VP International HR, Chicago
Hi and thank you very much for your reply which is quite unusual nowadays. Completely understand about the job requirement. I hope you find the right candidate.
VP Reward, Houston
Hello again. Many thanks for your effort and update. I'm always impressed by your services and professionalism. I have sent a thank you note to Max and told him how well you're protecting his company brand - they must be a good employer if they have partner suppliers like you.
Asia Pac Compensation & Benefits Director, Beijing
Thank you very much for the quick response - you are the complete antidote to the black holes that seem to suck in so many job applications!
SVP HR for EMEA, Johannesberg
I wanted to take a moment and thank you all for your help and support while I was considering this role. As a candidate who hasn’t been active, and a bit rusty at this process, you all made this such a smooth and enjoyable process.
Senior TA Director, Atlanta
“We believe there is massive improvement needed in the quality and value of service that the recruitment profession can offer to employers and job seekers. Additionally, there is no excuse for the lack of common courtesy with communications that is found in too many contingency, retained and executive search firms; and some in-house recruitment teams.”