HR Survey: Procurement and HR
There was a time when purchasing goods and services for any part of an organisation used to be largely a matter for the department making the purchase – IT bought the hardware and software they needed, marketing bought printing services for brochures, HR bought training programmes and so on.
Over the last few years many businesses have harmonised and streamlined these purchasing processes and put the procurement function in charge. For all other departments this means that all goods and services are reviewed, priced and selected by a department whose decision making process may or may not include the preferences of the department being purchased for.
We wanted to understand the situation for HR and the extent to which the function has control over the goods and services it wants and needs.