Markets with deep expertise:

United States, Canada, Brazil, EMEA, APAC

Languages :

English

Salary expectations:

US $290-320k base plus package

Workforce types directly supported:

Engineering, Information Technology, Data Science, Analytics, Customer Service, Contact Center, Sales, Corporate Functions, Manufacturing, Supply Chain

Current home country:

United States

Team management:

Currently leading 2 direct reports but have historically led teams of up to 19. Prefer leadership role but am very willing to “roll up my sleeves” and contribute individually.

Current/recent employer:

Current: Global company of circa US$3.5 billion revenues and over 10,000 employees, and prior to that, a global company of cirdca US$25 billion revenues and nearly 30,000 employees

Remits of particular interest:

Seeking a Head of Total Rewards or Compensation leadership role. Open to large multi-national employers, or small to mid-size companies with a growth agenda

Unique expertise:

Extensive experience supporting all levels of employees globally, from executive to entry-level operational roles. I have a demonstrated commitment to the financial wellness of employees, having created a “living wage” model implemented by a Fortune 500 Fin-Tech company. I am often described by leadership and peers as "more than just a rewards person" - I am able to work closely with business and HR partners to “connect the dots” between interrelated people initiatives and challenges to ensure effective solutions and change management.

Commerciality:

Designed and implemented a customer service and operations incentive plan that contributed US$11.3M in annualized savings and a 4 point increase in Net Promoter Scores. Developed market-based pay recommendations and employee communication that so significantly altered employee financial well-being, many were able to quit second jobs and invest in their own and families' futures, while improving employment retention rates.

Strengths:

• Action Orientation: energized by challenging projects and initiatives; not fearful of acting with minimal planning and seizes more opportunities than others. Capable of managing multiple priorities.

• Approachability: very easy to approach and talk to; makes the effort to put others at ease; warm, has a great sense of humor, is gracious; builds rapport easily and is a good listener.

• Customer Focus: highly dedicated to exceeding the expectations and requirements of customer groups; gets first-hand customer information and uses it for improvements in reward processes; acts with the customers in mind (business and HR customers alike); establishes and maintains effective relationships with client groups and gains their trust and respect easily.

• Drive for Results: exceeds goals consistently; is constantly one of the top performers on the team; very bottom-line oriented; leads by example to push self and others for results.

Need to know:

Creative problem-solver with the ability to look at and think through things differently, recognizing that facts and data must be combined with art to develop solutions that fit business needs and create great employee experiences. Not afraid to challenge the status quo even if it means standing alone.

For more details on this professional and how they might help with your business challenges, please make direct contact with us today and reference 59258