I struggle to think of another service industry where you pay your dosh up front as the customer, then wait for an uncertain timeframe to receive any kind of service result. It’s time for you, the paying customer to expect and demand more.
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How far through is the person in decision making? Like the folks who are just curious about seeing a house with no intent of purchasing, there is an alarming number of job seekers, even at very senior level, who find it acceptable to enter into a hiring process "just to be sure" of an employment offer they've already accepted elsewhere!
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At that company, where some of our workforce were struggling to afford to eat properly, pouring free booze into empty stomachs led to police and ambulance involvement, embarrassment and notoriety, absenteeism, and a veritable minefield for the HR team in the disciplining process
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Given the extent to which we work successfully we other multi nationals, we found the situation surprising, and it left us bemused, puzzled and deeply concerned. Our only explanation is that this has been be motivated by the hiring leader’s need to save face or money or both – she had already had a failed search engagement for this role with another firm, and with the role then being filled internally, was presumably under question as to why she’d engaged us at all.
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.... I know that companies spend a fortune on packaging, marketing, advertising, securing community goodwill, etc. It will have taken them either a lot of money, or a lot of time to have achieved credibility for their brand. And a recruitment "partner" can effect a fantastically negative impact on this, in just seconds and for free.
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I suspect we lose even more credibility, in the event we undergo a clandestine affair. As the guardians of company policy and procedure, and the champions for people risk - we are expected to be absolutely virtuous.
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