Job seekers who are not treated with respect will bypass even the sexiest company brands or seductive packages, for an employer who treats them courtesy and respect through an application process. Given that every job seeker can access social media to be an ambassador – or destroyer – for a company brand, hiring leaders must pay more attention to ensure a great candidate experience, every time. We can help you do that.
This is the kind of unsolicited feedback we receive from the HR leaders we've had in global hiring processes:
Wow! Thank you for an amazing coaching session. Words cannot express how thankful I am for the time you took to coach me on interviewing. I’m embarrassed that I have so many stories but I fail to execute and tell compelling stories about myself and work experiences.
Employee Communications Consultant, Canada
I want to thank Carter Morris for the introduction to my now new employer, and their guidance through the placement process. I was very impressed with the Carter Morris team!
Global Head of TA, Texas
Just browsing the HRD roles on-line and came across Carter Morris which then resulted in a chat with your colleague this morning. Just had to email to say that I absolutely love your fresh and passionate approach. it really looks and sounds very different to the main pack of recruiters and supposed search firms - clearly you all know what you’re talking about!
HR Director, London
I am starting to fall in love with your company and your approach , I am not sure if all your competitors are at the same level. I think you are building something great and raising the bar for the industry.
Director Total Rewards, Dubai
For what it’s worth, I love the way you’re making a stand on responding to queries. You’re putting the dignity back into applying for a professional position.
C&B Director, Moscow
I wanted to take a moment and thank you all for your help and support while I was considering this role. As a candidate who hasn’t been active, and a bit rusty at this process, you all made this such a smooth and enjoyable process.
Senior TA Director, Atlanta
Since candidates take the time and effort to prepare their resumes and application letters, head hunters should at the very least give a positive or negative response to applicants. This should be the minimum standard for all reputable head hunters to comply with. I am glad your company is doing so.
Total Reward Director, Delhi
I just wanted to express my heartfelt gratitude for the support and invaluable guidance throughout my job search journey from Leanne, you and the team at Carter Morris. Your encouragement and wisdom have been keeping me focused and motivated during challenging times. I truly appreciate it.
HR Business Partner, Madrid
It is seldom I have met a person who can bring a smile on my face and make me feel special even though the person is rejecting my application for a position I really would love to fill. You are exceptional and thank you for that!
Head of HR, Ireland
My sincere thanks to you and Ian for such a professional and cordial process. It has been a real pleasure working with both of you. I hope that we have a chance to chat again soon!
VPHR, Illinois
Thank you so so much for your outreach and for all the professionalism coming out of your organization. It was great to know you and Ian through my search process. From one recruiter to another, I know it takes a lot of extra effort to be a high touch recruiter, please don’t ever stop! it’s people like you who keep our industry reputable
Senior Director TA, Boston USA
Thank you for your time just now in explaining why I’m not progressing with this role. It is possibly the best rejection explanation I've ever received – a credit to you and the employer that you’re representing!
Global Talent Acquisition Director, Singapore
Thank you very much for your reply which is quite unusual nowadays. Completely understand about the job requirement. I hope you find the right candidate.
VP Reward, Houston
I'm always impressed by your services and professionalism. I have sent a thank you note to Max and told him how well you're protecting his company brand - they must be a good employer if they have partner suppliers like you.
Asia Pac Compensation & Benefits Director, Beijing
You managed to transform something many find unpleasant into something enjoyable and educational. I truly appreciated the feedback, and I appreciate how valuable it is. I know I can run with it and put it to good use.
Labor Relations Director
This is the first time in my career that I have been involved in a job search other than as an employer and I must say the experience with the other agencies I have contacted so far has been appalling. There is definitely a lot of work to do for the industry to improve its service, nevertheless, it is encouraging to see your company as a ray of light trying to make a difference in treating job seekers with dignity and respect.
VP International HR, Chicago
“We believe there is massive improvement needed in the quality and value of service that the recruitment profession can offer to employers and job seekers. Additionally, there is no excuse for the lack of common courtesy with communications that is found in too many contingency, retained and executive search firms; and some in-house recruitment teams.”