Global Learning & Development expert delivering ROI results

NOW HIRED AND RECEIVING TOP PERFORMANCE RATINGS

Primary specialism: Learning & Development

Markets with deep expertise: Europe, Asia, USA, Canada, South America, Africa, Oceania

Languages : English, French, Macedonian

Salary expectations: Equivalent 200,000 CHF base plus package

Workforce types directly supported: Executive, Middle Manager, Front line leaders, retail hourly, commercial sales and marketing, finance, HR, corporate HQ, regional HQ, country-based employee groups, global functions, program office, retail management, B2C employees, B2B employees, research and development, manufacturing food and chemical

Mobility Considerations: Dual citizen of Kingdom of Belgium and United States of America; G permit for Switzerland, with mobility to work across Asia and Europe

Team management: Have historically led 1 to 25 direct and indirect reports inclusive of Big Four consultants. First preference to work as a people manager or secondly, in a sole contributor role with coaching responsibilities

Current/recent employer: circa 30,000 employees with $15b annual revenues

Remits of particular interest: Architect of people-centric ecosystems, playing a key role in evolving the organization and taking it into the future. Creating engaging and rewarding employee and leader journeys leveraging expertise in learning and organizational development. Ownership of company-wide Learning and Talent frameworks and processes, including talent reviews, leadership and learning capability, performance management, succession management, high potential identification. Advocacy of cultures for diversity, inclusion, and equity. Acting as a trusted advisor to senior leaders.

Unique expertise: Customer-centric Learning and Talent Leader with a track record of building talent ecosystems, resulting in improved customer experience, double-digit revenue increases, and statistically significant employee engagement improvements with organizations such market-leading multinational corporations. Adept at influencing stakeholders in emerging and developed markets, fostering environments that mutually reinforce the growth of the business and the development of its people. Blended HR functional expertise in delivery and strategy, particularly Talent, Organizational Development, Leadership Development, and Business Partnering. Lived and worked in 5 countries.

Commercial examples of programs I have led/designed/implemented:

Supported identification of $276m incremental sales by strengthening cross-functional collaboration
Managed budget of $6m, and contributed $2m in savings (exceeding target by multiple of 5.7)
Accelerated speed of retail regional program rollout by 150%.
Retail customer loyalty increase of 14% like-for-like mystery shop score. +.26 statistically significant improvement as measured by Gallup Engagement Survey.
To achieve the business case of $1.3b transformation program and generate $300m in savings, designed large-scale change strategy, including operating model and governance that mobilized leaders, decentralized change agents and external partners to sustainably perform new ways of working

Strengths: Combination of business acumen (understanding and pulling business levers) and people needs (personal psychology, organizational behavior, philosophy) enables me to "walk the talk" which ensures that together, we can create a flourishing business with thriving people.

Need to know: Agility in thinking and behavior - flexible aperture to shift from macro to micro and vice versa. I remind myself each morning I am not a human doing - I am a human being. This daily reminder helps me bring a warm, curious, and trusting approach to collaborating with others. We can achieve great things together, and enjoy ourselves in the process.